Choose the task that matches your model: regional SIM handling, intake without tray engraving, replacement records or preventing an incorrect asset merge.
2019
Smartphone
iPhone 11
An iPhone 11 inventory can contain two physical SIMs in one market and a physical SIM plus eSIM in another. The useful check is whether your importer preserves the slot labels and market rather than assigning eSIM from the presence of a second IMEI.
Worked check: Keep two physical SIM slots under one asset
Read iPhone 11 guide →
2020
5G smartphone
iPhone 12
The base iPhone 12 and iPhone 12 mini are easy to collapse if an importer matches only the start of the model name. Use the reported hardware model to select the product record, then validate the identifier separately.
Worked check: Prevent a base-model record from swallowing a mini
Read iPhone 12 guide →
2021
5G smartphone
iPhone 13
The US iPhone 13 specification includes dual eSIM support as well as nano-SIM plus eSIM. A tray-equipped phone therefore does not imply that one of the active test subscriptions must be physical.
Worked check: Change SIM arrangement without changing the asset
Read iPhone 13 guide →
2022
5G smartphone
iPhone 14
The iPhone 14 changes an intake step that worked for older models: an engraved IMEI is no longer available. US models also remove the SIM tray entirely. A support or inventory form needs a route that does not require a tray photo.
Worked check: Accept a documented identifier source without a tray photo
Read iPhone 14 guide →
2023
5G smartphone
iPhone 15
A migration from iPhone 14 to iPhone 15 changes the connection from Lightning to USB-C. It must also create a separate hardware record: copying a familiar asset label or subscription name is not evidence that the old IMEI belongs to the new phone.
Worked check: Keep the replacement phone separate during migration
Read iPhone 15 guide →